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Cancellation Policy
Cancellation Policy
Cancellation Policy
- Order Cancellation: You can cancel your order within 24 Hours of placing it.
- Cancellation Process: To cancel your order, please contact our customer service team via Email theroyalfashionofficial@gmail.com.
- Cancellation Fees: No Cancellation fees will be charged if you cancel your order within specified time frame.
Refund Policy
- Refund Eligibility: You are eligible for a refund if you cancel your order within the specified time frame or if we fail to deliver your order within the promised time frame.
- Refund Process: Refunds will be processed within 7 working days of receiving your cancellation request.
- Refund Method: Refunds will be made through the original payment method used for the order.
- Refund Amount: The refund amount will be the full amount paid for the order.
Return Policy
- Return Eligibility: You can return your order within 7 days of receiving it.
- Return Process: To return your order, please contact our service team via Email theroyalfashionofficial@gmail.com.
- Return Shipping: You will be responsible for the cost of return shipping.
- Return Condition: The returned item must be in its original condition with all tags and packing intact.
Exchange Policy
- Exchange Eligibility: You Can exchange your order within 7 days of receiving it.
- Exchange Process: To exchange your order, please contact our customer service team via Email theroyalfashionofficial@gmail.com.
- Exchange Shipping: You will be responsible for the cost of exchange shipping
- Exchange condition: The exchanged item must be in its original condition with all tags and packing intact.
Upon completing a Transaction, you are entering into a legally binding and enforceable agreement with us to purchase the product and/or service. After this point the User may cancel the Transaction unless it has been specifically provided for on the Platform. In which case, the cancellation will be subject to the terms mentioned on the Platform. We shall retain the discretion in approving any cancellation requests and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+1ce97ee011d74f14a454fdeb02638dc1@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.
Once you have received the product and/or service, the only event where you can request for a replacement or a return and a refund is if the product and/or service does not match the description as mentioned on the Platform. Any request for refund must be submitted within three days from the date of the Transaction or such number of days prescribed on the Platform, which shall in no event be less than three days. A User may submit a claim for a refund for a purchase made, by raising a ticket here or contacting us on seller+1ce97ee011d74f14a454fdeb02638dc1@instamojo.com and providing a clear and specific reason for the refund request, including the exact terms that have been violated, along with any proof, if required. Whether a refund will be provided will be determined by us, and we may ask for additional details before approving any requests.
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theroyalfashionofficial@gmail.com
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